We’re starting our second wave of hiring! The Yeomen is looking for full and part time community support folks to help our new clients. We’re also looking for French/English and German/English support folks to help expand our existing team. You’ll find details on our jobs page.
This week, The Yeomen would like to welcome Marc LaFountain as our new Director of Operations. As Vice President of Support for Tumblr, Marc managed a team of 30 people, providing 24/7 multilingual Support and Trust & Safety services to Tumblr’s millions of users. He is looking forward to rekindling some of those relationships, “I’m excited to join the The Yeomen because it allows me to work with Jim and so many other great people I know from my Tumblr days.”
"Marc was my mentor at Tumblr,” said Jim Coe, The Yeomen’s Founder. “He taught me to embrace my passion to be more effective and efficient in my work with the Tumblr community. As the user base grew, Marc encouraged the support team to identify new or potential challenges to our work, and then he gave us the space to find solutions. It was an amazing experience."
Marc will oversee operations from Morges, Switzerland, where he lives with his wife and their two crazy cats. His arrival comes at a pivotal time, as The Yeomen, now only eight months old, prepares to expand their team into Europe and Asia.